Skip to main content
Next day processing  ·  3–5 day delivery  ·  Free shipping over $75
Jewelry DirectUSA

Warranty & Guarantee

Defects & Damage

Every item is inspected before it ships. If yours arrives damaged or with a manufacturing defect, contact us within 30 days of delivery and we'll send a replacement or issue a full refund — no questions asked.

Product-Specific Warranty

Some products carry their own warranty terms, listed on that product's page under Product Details. Those terms apply in addition to the coverage above.

Questions about a specific order? Contact us with your order number.